Customer Account Page
Integrating the Kefi Loyalty Hub with Your Customer Account Page
In the world of e-commerce, a seamless user experience is king. By integrating the Kefi Loyalty Hub directly into your Shopify Customer Account Page, you give your members a professional, centralized space to manage their rewards without ever feeling like they’ve left your brand’s ecosystem.
Why Use This Integration?
Instead of hunting for a floating widget, logged-in customers get full visibility into their loyalty status the moment they check their order history. This builds trust and encourages frequent engagement by keeping their "points currency" top-of-mind.
What your customers will see:
Live Points Balance: Their current total updated in real-time.
Active Rewards: A list of discount codes they have already redeemed but not yet used.
Direct Action Links: Clear paths to "Ways to Earn" and "Ways to Redeem" to keep them moving through the loyalty funnel.
How to Set It Up (Step-by-Step)
Setting up this integration takes less than two minutes and requires zero coding.
Open the Theme Editor: Inside the Kefi app, navigate to On-site Content > Customer Account Page and click the "Set up in theme editor" button. This will launch your Shopify customer account settings.
Add the Extension: Within the theme editor's sidebar, look for the App Extensions section. Search for and select the "Kefi Loyalty Hub" extension.
Enable & Save: Ensure the extension is toggled to Enabled. Click Save in the top right corner of the theme editor. Your customers will now see the Loyalty Hub every time they log in.
Managing Visibility
We understand that your store’s layout may change. You can adjust or hide this feature at any time without losing any customer data.
To Temporarily Hide: Click "Edit in theme editor" and simply toggle the extension Off. This keeps your settings saved but removes the content from the live site.
To Remove from Navigation: If you want the hub to exist but not be part of the account menu, uncheck the "Add to menu" option within the extension settings in the theme editor.
Need help ?
Our support team is here to help you succeed with Kefi:
Live Chat: Available directly within the Kefi Loyalty app
Email: wecare@keficommerce.com