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How to Prevent Customers from Using Promo Codes at Checkout on Shopify?

priyanshu agrawal avatar
Written by priyanshu agrawal
Updated this week

When creating a bundle sale or discount in Shopify, you may want to ensure that promo codes are not used before checkout, or that they aren't combined with other discount offers. In this guide, we will walk you through how to manage and prevent customers from stacking discounts during checkout.

Step 1: Adjust Discount Combinations

  • Go to your discount settings in Shopify Admin.

  • Under the "Combinations" section, review the options for what discounts can be combined.

  • For example, here your promo code also applies with product discounts or shipping discounts or order discounts.

Step 2: Disable Promo Code Combinations with Bundle Offers

  • If your bundle offer is set up with specific conditions, you can ensure that promo codes cannot be combined by unchecking the relevant options under the "Combinations" section.

This will ensure that your promo code doesn’t get combined with other discounts at checkout.

Step 3: Adjust Checkout Settings (Optional)

  • You may want to review your checkout settings to ensure that no additional discount codes are applied during checkout unless explicitly allowed. This can be controlled by selecting whether you want to limit discount combinations in the checkout process.

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