Kefi is an all-in-one WhatsApp marketing app for Shopify merchants, designed to help you connect with your customers in a more direct, personal, and effective way.

While traditional email campaigns often go unread, WhatsApp boasts open rates of up to 98%. Kefi helps you make the most of this by turning conversations into conversions through features like automated abandoned cart recovery, real-time customer support, and custom messaging workflows—all in a single, streamlined dashboard.

Whether you’re just starting your store or scaling up, Kefi empowers you to engage your customers where they’re most active—on WhatsApp—and ensures you never miss an opportunity to build trust or make a sale.

Kefi integrates directly with your Shopify store and connects to your WhatsApp Business account. Once installed, it begins tracking key customer events like cart activity, order status, and first-time visits. You can then automate messages, respond to inquiries, and monitor results—all from one place.

There’s no need for multiple apps or tools—Kefi gives you everything you need for WhatsApp marketing in one premium plan.

Recover lost sales automatically with smart, personalized WhatsApp messages.

Whenever a customer adds items to their cart and leaves without purchasing, Kefi detects this behavior and sends a pre-configured message directly to their WhatsApp. These messages can include:

You’re fully in control of the message content and timing—whether you want to nudge them after 30 minutes or 2 hours. And once set up, it runs in the background, bringing back customers you might otherwise lose.

Make it easy for customers to reach out with questions, concerns, or pre-purchase inquiries.

Kefi lets you add a customizable WhatsApp chat button to your store. It appears on every page, giving visitors a way to contact you instantly via WhatsApp.

You can configure:

This gives your store a more approachable, trustworthy feel and provides a direct line of communication that improves both conversions and customer satisfaction.

Personally engage with high-value customers or send custom follow-ups.

In addition to automated cart recovery, Kefi also allows you to send manual WhatsApp messages directly from your dashboard. This is especially useful when you want to follow up with a customer in a more personalized way—whether it's a high-value cart, a VIP customer, or someone who responded to a previous message.

How it works:

Why it matters:

While automation is powerful, sometimes a personal touch makes all the difference. Manual messaging gives you the flexibility to engage customers one-on-one when it counts—building trust, resolving objections, or closing big-ticket sales.

Stay organized and ensure your messages are working as expected.

The Messages section in Kefi shows you a log of every message sent through your automations. You’ll see:

This helps you monitor your campaigns and confirm that your communication is reaching your audience as intended.

Understand the impact of your WhatsApp marketing with built-in insights.

Kefi’s Analytics dashboard shows you key performance indicators in real time, including:

These metrics help you identify what’s working and where there’s room to improve, so you can optimize your strategy and grow your store more effectively.

Here’s how Kefi adds real, measurable value to your business:

Setting up Kefi is quick and simple:

Kefi isn’t just another app—it’s your complete WhatsApp marketing solution. Whether you want to increase revenue, provide better customer support, or streamline your communications, Kefi makes it easy to do it all, from one place, with no extra tools required.

If you’re looking for a better way to engage customers and grow your Shopify store, WhatsApp is the channel—and Kefi is the tool.

Reach out to our support team - [email protected]

or use the in-app chat—we’re here to make sure everything runs smoothly.