Setting Up Free Product Rewards in Kefi Loyalty
Setting Up Free Product Rewards in Kefi Loyalty
Free Product rewards allow customers to redeem loyalty points in exchange for a specific product or collection at no cost. This reward type feels premium and exciting, making it one of the most engaging ways to encourage point redemptions.
With Kefi Loyalty, Free Product rewards are easy to set up and give you full control over which products customers can redeem and under what conditions.
Why Free Product Rewards Are Effective for Shopify Stores
Offering free products as a loyalty reward helps you:
Create a high perceived value reward without heavy discounting
Increase customer excitement and engagement with your loyalty program
Move specific products or collections strategically
Encourage customers to save points longer for bigger rewards
Differentiate your loyalty program from simple discount-based systems
Free products feel more special than discounts, which often leads to higher redemption satisfaction.
Where to Set Up Free Product Rewards
Follow these steps in your Shopify admin:
Go to Apps → Kefi: Loyalty Program Rewards
Click Points Program from the sidebar
Under Ways to Redeem, click Manage
Locate Free Product and click Configure (or Edit if already created)
This opens the Edit Free Product reward screen.
How the Free Product Reward Works
Customers redeem a fixed number of points to receive a selected product for free during checkout.
You can choose exactly which product(s) or collection(s) are eligible for redemption.
Free Product Reward Configuration Options
Inside the edit screen, you can configure the following:
Title
Displayed to customers in the loyalty widget
Supports dynamic variables
Reward Configuration
Points cost – Number of points required to redeem the product
Free Product Section – Select the product or collection customers can redeem
Minimum Purchase Requirements
None – Free product can be redeemed with any order
Minimum purchase amount – Require a cart value before redemption
Reward Expiration
Never expires – Reward remains available indefinitely
Expire after (days) – Encourages faster redemptions
Discount Combination Rules
Control whether the free product reward can be combined with:
Product discounts
Shipping discounts
Status and Icon
Status – Activate or disable the reward
Icon – Displayed in the Kefi Loyalty UI
These options ensure your free product rewards remain profitable and intentional.
Recommended Strategy for Free Product Rewards
For most Shopify stores, we recommend:
Using low-cost or promotional products as free rewards
Setting a higher points cost to maintain exclusivity
Adding a minimum purchase requirement to protect margins
Why this works
Customers perceive high value
You control inventory and costs
Rewards feel exclusive and aspirational
Best Practices for Free Product Rewards
Avoid using best-selling, high-margin products
Rotate free products periodically to keep rewards fresh
Highlight free product rewards prominently in your loyalty widget
Monitor redemption volume and inventory impact
Once activated, customers can redeem points for a free product directly from the rewards launcher.
Free Product rewards are a powerful way to make your loyalty program feel exciting, premium, and memorable with Kefi Loyalty.
Need Help?
If you have any questions or need assistance, feel free to contact us:
Live Chat: Available via the Kefi Bundles app or website.
Email: wecare@keficommerce.com